As the Senior Ecommerce Manager, you are the “owner” of your digital platforms. You hold full 360-degree accountability for the P&L, strategy, and operational excellence of the ecommerce business. You don't just manage a platform; you own the entire value chain—integrating buying, performance marketing, operations, and customer experience to deliver aggressive growth and sustainable profitability.

ROLE RESPONSIBILITIES

• P&L Ownership: Full accountability for the top-line revenue and bottom-line EBIT for all assigned platforms.
• Budgeting & Forecasting: Plan budget and monthly rolling forecasts, ensuring marketing spend, operational costs, and inventory investments align with growth targets.
• Strategic Buying Involvement: Partner with the Buying & Merchandising teams to influence seasonal range selection and OTB (Open-to-Buy) plans, ensuring the product mix is optimized for digital demand and regional market trends.
• Trade and Digital Marketing Planning: Lead the digital and commercial calendar, orchestrating high-impact promotional events and brand moments across all digital touchpoints.
• Performance Marketing Oversight: Direct the growth team to ensure ROAS, CR, and sessions targets are met. You own the bridge between marketing traffic and commercial conversion.
• End-to-End Operations: Take ownership of the fulfilment ecosystem, working with logistics and warehouse teams to optimize "click-to-deliver" times and reduce return rates.
• Technology & UX: Drive the technology roadmap for your ecommerce platforms, ensuring a frictionless, mobile-first journey that maximizes UPT (Units Per Transaction) and AOV (Average Order Value).
• Customer Lifecycle: Own the customer retention and loyalty metrics, ensuring the post-purchase experience reinforces brand equity and drives repeat purchases.
• Omnichannel Integration: Bridge the gap between digital and physical retail, ensuring a seamless "One Brand" experience for the customer

ROLE REQUIREMENTS

• Bachelor's degree in business, marketing, or a related field (master’s degree preferred).
• 10 years + 5 years related experience in a similar role
• Experience Managing a Team
• Analytical and Commercial
• Financial
• Marketing and Digital Marketing
• Ecommerce System Architecture
• Supply Chain and Operations
• Stakeholder Management