Senior Key Account Manager (Marketplace Brands)Mexico City, Mexico (On-site) ∙ Full-time

Senior Key Account Manager (Marketplace Brands)

On-siteMexico City, MexicoFull-timePosted 18 days ago

About the role

We are looking for a commercially driven Senior Key Account Manager to join our Marketplace team. This role will be responsible for managing and growing a portfolio of strategic brands, driving sales performance, strengthening partner relationships, and identifying opportunities to maximize business growth. The ideal candidate has strong account management and commercial skills, understands e-commerce and marketplace dynamics, and is comfortable working with data to develop and execute growth strategies.

Key Responsibilities

  • Manage and develop a portfolio of strategic local and global brands within the marketplace.
  • Build strong, long-term relationships with key decision-makers and brand partners.
  • Develop and execute account growth strategies aligned with business objectives.
  • Analyze sales, traffic, conversion, assortment, and other key performance metrics to identify growth opportunities.
  • Drive sales growth through pricing, promotions, assortment optimization, and commercial initiatives.
  • Conduct regular business reviews with key accounts, presenting performance insights and actionable recommendations.
  • Identify opportunities to increase brand visibility, product assortment, sales, and overall marketplace performance.
  • Negotiate commercial terms, campaigns, promotions, and business initiatives with existing partners.
  • Monitor account performance and proactively address risks, challenges, and areas of improvement.
  • Collaborate with cross-functional teams to execute campaigns, product launches, promotions, and other business initiatives.
  • Monitor market and competitor trends to identify opportunities for account growth.
  • Prepare account plans, forecasts, performance reports, and business reviews.

Requirements

  • Bachelor's Degree in Business, Marketing, Sales, E-commerce, International Business, or a related field.
  • 5+ years of experience in Key Account Management, Account Management, Business Development, E-commerce, Marketplace Operations, or a related commercial role.
  • Proven experience managing and growing a portfolio of strategic accounts or business partners.
  • Strong track record of achieving sales, revenue, or other commercial targets.
  • Strong understanding of e-commerce, marketplaces, retail, or digital commerce.
  • Strong commercial, negotiation, relationship-building, and problem-solving skills.
  • Data-driven mindset with the ability to analyze business performance and translate insights into actionable strategies.
  • Advanced proficiency in Microsoft Excel (Pivot Tables, XLOOKUP/VLOOKUP, formulas, dashboards, and reporting).
  • Excellent communication and presentation skills, with the ability to interact with senior stakeholders.
  • Highly organized, proactive, and comfortable working in a fast-paced environment.
  • Fluent in English.
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SHEIN
Actively hiring10 open roles
HeadquartersSingapore, Singapore
Employees12,619
Founded2012
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