We are currently seeking an energetic, highly motivated, and experienced Retail Specialist to join our team at our flagship Armadale store. You will be joining a creative and passionate team that strives to always create a welcoming and inspiring experience in store. As a company, we are a supportive team, committed to providing you with exceptional training, encouraging professional development and career progression. Experience in a high-end boutique store is preferred, but not essential.

ABOUT THE ROLE

You will be responsible for assisting in the successful operations of the Armadale store, achievement of sales through exceptional customer service and the building and nurturing of a loyal customer base.

This role will include, but is not limited to:

• Cultivating local relationships with customers, VIPs and other retailers.
• Assisting customers in store.
• Providing an inspiring and welcoming atmosphere in store.
• Communicating styling advice based on in-depth knowledge of product and brand aesthetic.
• Answering phone & email enquiries and all other communication channels.
• Striving to achieve sales targets and company KPIs.
• Supporting daily operational procedures and administrative tasks.
• Maintaining stock management.
• Ensuring the store aesthetics are always at their best.
• Developing a deep understanding of LM and our curated third-party offering.

REQUIREMENTS FOR THE ROLE

• Exceptional customer service.
• Experience in growing and nurturing a customer database.
• Exceptional presentation.
• Exceptional verbal & written communication skills.
• Understanding of the Lee Mathews brand & aesthetic.
• Highly motivated and driven in your role with a keen eye for detail.
• Possess exceptional organisational skills.

For further enquiries or to submit an application, please contact [email protected] .