Job summary

Shady Rays, one of the largest and fastest growing mid-priced sunglasses brand in the U.S., has an exciting opportunity for a Part-Time Brand Expert in our brand new store opening in November at St. Johns Town Center. We are a high growth, high impact company with a vision to become the largest mid-priced sunglasses brand in the U.S. and be the most loved brand in the industry.

As a Brand Expert, you're the face of the brand. You'll greet every customer, get shades on faces, demontrate why polarized lenses matter, and help each customer find shades that fit their needs.

The ideal candidate will be customer obsessed, driven, and a forward-thinker. This individual will be responsible for assisting customers throughout the buying process. Duties will include greeting customers, responding to customer inquiries, resolving customer issues, improving engagement with our eyewear, providing outstanding customer service, and assisting management with daily operations.

At Shady Rays you can look forward to ongoing support and a company culture that believes in open communication, inclusivity, and true work-life balance. We also offer flexible schedules, employee discounts, paid time off, and paid holidays. We are a team of creative and collaborative individuals who are passionate about our brand, purpose, and customers.

Role and Responsibilities

• Clearly communicates and models Shady Ray's values and brand philosophy to team members and customers
• Ensures that each customer receives outstanding service by providing a friendly environment through greeting and acknowledging every customer, maintaining solid product knowledge, and offering a frictionless customer experience navigating between in store and online purchasing
• Handles all customer interactions including potential issues and returns courteously and professionally
• Works as a team to meet store goals
• Maintains an awareness of all promotions and advertisements
• Assists management in day-to-day store operations including processing, replenishing merchandise, and monitoring floor stock
• Assists in maintaining a clean and organized sales floor adhering to brand visual standards
• Contributes to a positive atmosphere that is fun, professional, productive and team oriented
• Has a thorough understanding and use of the technology tools that support the customer experience
• Contributes to maintaining all brand and operating standards to support brand consistency
• Adheres to all policy and procedures

Qualifications and Education Requirements

• Can work evenings weekends, and holidays on a flexible schedule
• Energetic, outgoing, and enjoys meeting new people
• Likes demonstrating products and helping people decide – not just ringing them up
• 6 mos+ retail experience
• Tech-savvy with experience using POS systems
• Ability to stand for extended periods of time during shift
• Ability to carry, lift, and move merchanise up to 50 lbs as needed

Preferred Skills

• Good communication/interpersonal skills
• Technologically adept
• Attention to detail
• Passion and drive to excel

Benefits

• Flexible Scheduling
• Paid Time Off
• Employee Discounts
• And more

Shady Rays is an Equal Opportunity Employer.

Background check and drug test required prior to employment with ongoing random drug test potential.

Job Type: Part-time

Pay Range: $15-$18

Work Location: In person