KEY RESPONSIBILITIES

• Provide operational support and coordination of activities between 3PL and internal stakeholders
• Ensure accurate and smooth information flow between in-house SAP and 3PL WMS
• Monitor inbound and outbound transportation and warehouse activities, while working with internal and external stakeholders to improve KPIs
• Coordinate with internal departments and 3PL to smoothen warehouse activities; streamline the operation flow for better productivity; balance workload for operations
• Set up regular review with 3PL on shipment on-time delivery, picking discrepancy and damages, drive for root cause analysis and improvement plan to minimize shipment delays and anomalies
• Operations cost control, establishing operations policies
• External or internal audits, training or technical updates
• Monitor compliance with group policies and local regulations on warehouse, transportation and customs
• Continuous process improvement
• Freight and transportation management
• Oversee Freight executive and senior warehouse executive

REQUIREMENTS

• Preferably at least 8 years and above working experience in warehouse operations or 3PL Management
• Ability to grasp and perform complex rules-based tasks in a consistent manner
• Ability to work swiftly and accurately, even when under time pressure
• Good communication skills, interpersonal skills and detail oriented
• Knowledgeable in MS Excel, MS Office and SAP
• Experience with FMCG or Retail Industry will be an added advantage.