PEP is a dynamic personal care company that proudly houses two innovative brands – mCaffeine & Hyphen. With a passion for creating high-performance, conscious, and consumer-loved products, we are redefining the way personal care is experienced. While mCaffeine is India’s first caffeinated personal care brand, loved for its energizing and playful approach, Hyphen is built on the philosophy of simplifying skincare through science-backed formulations. Together, our brands reflect PEP’s mission to deliver quality, creativity, and care to millions of consumers. We believe in Confidence over all skin & body biases.

Come, join the pack!

Job Summary : We're looking for a sharp, execution-focused E-Commerce & Marketplace Operations Specialist to drive growth for mCaffeine and Hyphen across Amazon, Flipkart, Myntra, and quick commerce platforms. You will manage product listings, A+ content, and brand stores while running and optimizing performance ad campaigns to boost visibility and conversions. Day-to-day, you'll handle pricing, promotions, and platform operations — backed by data tracking and dashboard reporting to keep performance on track. The role requires close coordination with our content, marketing, and supply chain teams, along with a customer-first mindset to handle queries and resolve issues as they arise. If you're someone who's equally comfortable with numbers and execution, and genuinely excited about the D2C beauty and skincare space — this one's for you.

Key Responsibilities

• Create, update, and optimize product listings across Amazon, Flipkart, Myntra, and other key marketplaces.
• Manage A+ content and brand stores to enhance visibility and conversions.
• Run and optimize performance ads across e-commerce and quick commerce platforms.
• Handle daily operations, pricing, and promotions to ensure smooth execution.
• Track data, build reports, and analyze platform performance using Excel and dashboards.
• Coordinate with internal teams for content, marketing, and supply chain alignment.
• Handle customer queries and resolve operational issues efficiently.

Skills and Qualifications

• Proficiency in cataloging, product listing, and category management across marketplace portals.
• Strong attention to detail with the ability to manage multiple SKUs and platform requirements simultaneously.
• Good written communication skills in English for coordinating with internal teams and handling platform level content.
• Analytical mindset with comfort working in Excel and reporting dashboards to track and present performance data.
• 2–4 years of hands-on experience in e-commerce operations, preferably within the D2C or FMCG/beauty space.
• Prior experience managing one or more marketplaces — Amazon, Flipkart, Myntra, Nykaa, or similar platforms.