Our strength comes not only from our expertise in glass manufacturing technologies but also from the strong and genuine relationships we build with our customers. While reaching millions of consumers worldwide with products that adorn tables, we continue to maintain a lasting presence in global markets through our offices in Italy and the United States.

With more than 2,000 employees across our two mega production facilities in Kütahya, we export to more than 140 countries. Thanks to our extensive product portfolio that adds joy to every occasion, we bring people together around the same table.

With a female employee ratio of 52%, LAV is one of the leading companies in promoting equal opportunities. We value diversity and do not tolerate any discrimination in recruitment or the workplace based on race, religion, color, nationality, gender, marital status, age, seniority, or any other similar grounds.

General Qualifications

We are looking for an E-Commerce Manager to lead our local and international e-commerce operations, expand our digital sales channels, and contribute to our sustainable growth and global expansion objectives.

• Bachelor's degree in a relevant field.
• Experience in e-commerce, preferably in the manufacturing, FMCG, or consumer goods sectors.
• Proven experience in managing local and international e-commerce operations, digital sales channels, and online marketplaces.
• Knowledge and experience in managing marketplaces such as Trendyol, Hepsiburada, Amazon, and similar platforms.
• Proficiency in e-commerce website management, product content, category management, pricing, and campaign processes.
• Knowledge of digital marketing, performance marketing, and sales growth initiatives across local and international markets.
• Ability to monitor key e-commerce KPIs, including sales, revenue, profitability, conversion rates, and stock performance.
• Strong analytical and reporting skills, with a results-oriented approach.
• Knowledge of integration processes between ERP, CRM, and e-commerce platforms.
• Strong communication, coordination, and team management skills.
• Strong analytical thinking, problem-solving, and decision-making skills.
• Knowledge of international e-commerce practices and cross-border sales operations is an advantage.

Responsibilities

• Develop and implement the company's local and international e-commerce strategy in line with sales targets and global growth objectives.
• Manage and grow local and international e-commerce business operations, identifying opportunities to expand into new markets and digital sales channels.
• Improve the performance of existing digital sales channels and evaluate new marketplace and cross-border e-commerce opportunities.
• Manage the day-to-day operations of e-commerce websites and online marketplaces across local and international markets.
• Coordinate product listings, content management, pricing, campaigns, and promotional activities in line with local market requirements and international sales objectives.
• Plan and manage digital marketing activities in collaboration with relevant teams to increase brand visibility and drive sales in local and international markets.
• Analyze sales, revenue, profitability, website traffic, conversion rates, and customer experience metrics, and develop improvement initiatives accordingly.
• Coordinate stock management, order fulfillment, shipping, returns, and customer service processes with relevant departments, taking local and international operational requirements into account.
• Prepare e-commerce sales forecasts, budgets, and performance reports, and conduct target-versus-actual analyses.
• Collaborate with export, sales, marketing, logistics, and other relevant teams to support international e-commerce growth and cross-border sales operations.
• Carry out initiatives to strengthen brand positioning and enhance digital brand visibility across local and international markets.
• Monitor global e-commerce trends, competitor activities, and emerging business opportunities.
• Set team objectives, monitor performance, and support team members' professional development.