Customer RetentionIsrael (Remote) ∙ Full-time

Customer Retention

RemoteIsraelFull-timePosted 4 days ago

About the role

Experienced in Customer Retention or Sales at a Tech Company? We're Hiring! 🚀

Flashy, an Israeli SaaS platform specializing in marketing automation, is looking for a Customer Retention Specialist to join our team.

🏡 100% Remote Position

What You'll Do

  • Manage commercial relationships with existing business customers.
  • Identify at-risk customers, handle objections, negotiate, and prevent churn.
  • Drive revenue growth through Upselling and Cross-selling.
  • Proactively manage retention activities and meet performance targets.

What We're Looking For

  • 2+ years of experience in Customer Retention or Sales – required.
  • Experience in SaaS or tech companies – a strong advantage.
  • Strong negotiation, objection-handling, and sales skills.
  • Confidence, assertiveness, and resilience when handling challenging customer conversations.
  • A proactive, results-driven mindset with excellent communication skills.

Please Note: This is a hands-on, non-managerial sales-focused role, suited for professionals with 2+ years of experience. Compensation includes a base salary and performance-based incentives.

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Flashy
Actively hiring1 open role
HeadquartersCentral, US
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