We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours!

Whats unique about this job (What you’ll do)

• The Creative Web & Digital Designer is responsible for conceiving, designing, and producing high-impact, disruptive visual artwork and multimedia assets across all PriceSmart digital channels—including Web, Mobile Web, Mobile App, Paid Media, Social Media, CRM (Email, Push, WhatsApp), and In-Club digital touchpoints. This role bridges creative storytelling, multimedia production, and eCommerce performance to drive member engagement, brand differentiation, and sales conversion across multiple retail business units.

Responsibilities

• Develop innovative graphic concepts and dynamic visual assets across all digital channels (eCommerce storefronts, mobile app, paid ads, social media, email, push notifications, and WhatsApp campaigns) while strictly maintaining brand standards.
• Leverage AI-powered creative tools and platforms to streamline content production, image creation, generative editing, visual personalization, and high-volume asset variations.
• Apply core UX/UI principles to design, adapt, and optimize user-centric visual assets, digital merchandising landing pages, promotional banners, enhanced content (A+ content), and short-form videos that enhance the user journey, reduce friction and drive conversion goals.
• Capture, direct, and edit professional product photography, food service visuals, and Club personnel feature content for use in digital campaigns and video assets.
• Create visual variations for A/B and multivariate tests to continuously improve click-through rates (CTR) and conversion rates.
• Adapt, customize, and localize visual campaigns, color palettes, lifestyle imagery, and promotional assets for each specific market.
• Partner with Digital Merchandising, Marketing, Business Units, and Project.

Bring your passion and expertise (Who you are)

• Bachelor’s degree or advanced coursework in Graphic Design, Digital Media, Interactive Design, or Advertising.
• 3+ years of hands-on experience in digital design, multimedia production, or creative execution within an agency, retail, or fast-paced e Commerce environment.
• Fully bilingual in English and Spanish (written and verbal).
• Solid foundation in UX/UI principles, user experience design, and digital merchandising best practices for retail web and mobile apps.
• Advanced mastery of Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro/After Effects, Lightroom).
• Hands-on proficiency with AI-driven creativetools (e.g., Midjourney, Adobe Firefly, RunWay, or similar platforms).
• Familiarity with Figma,Sketch, or Web UI/UX prototyping tools.
• Proven track record designing specifically for social media (Reels/TikTok/Meta/Google Ads), CRM formats (responsive email templates, WhatsApp media formats), and mobile apps.
• Experience using enterprise project management tools(e.g., Asana, Jira, Monday.com, or Trello).

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees, and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable, and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.